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Ping Failed but packet received. #4

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faizolsaidin opened this issue Apr 5, 2018 · 12 comments
Open

Ping Failed but packet received. #4

faizolsaidin opened this issue Apr 5, 2018 · 12 comments

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@faizolsaidin
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image

@faizolsaidin
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Just started on TA-Con, am i missing any setting or conf?

@seunomosowon
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seunomosowon commented Apr 5, 2018 via email

@faizolsaidin
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Primarily, i had a IP Printer that inside Windows Printer Server and would like to use TA-Con to monitor the printer avail. Based from pinger.py, it only decide on 2 platform, either windows or linux. How does it goes for IP Printer, any opinion?

@faizolsaidin
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I found this in pinger.py

image

It seems the ping was failed but able to get rtt value and it return as nix_errors since it could not be read as windows host.

@faizolsaidin
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Do you have any fix on this? Its neither Windows or Linux, its IP Printer, it is possible?

@seunomosowon
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seunomosowon commented Aug 6, 2018 via email

@faizolsaidin
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Linux but the IP Printers were running in Windows Server. I believe so, it seems not able to identify the printer as devices.

Appreciate your feedback once you had the fix.

@seunomosowon
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seunomosowon commented Aug 8, 2018 via email

@faizolsaidin
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Sorry for late reply

So far i don't find and see any error from the app.

It able to ping from my OS. Does it have any criteria if needed since its not a system?

Faizol

@seunomosowon
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seunomosowon commented Aug 13, 2018 via email

@faizolsaidin
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Splunk Instance = Linux
Printer Platform = Windows

@faizolsaidin
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Hi,

Anyway if its due to the host that contain special char such as '-'?

image

It had no issue with IP address, though.

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