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Unable to send any BNB assets #5211

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MBMaria opened this issue Sep 4, 2023 · 8 comments · Fixed by #5234
Closed
2 tasks done

Unable to send any BNB assets #5211

MBMaria opened this issue Sep 4, 2023 · 8 comments · Fixed by #5234
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needs engineering Requires engineering input before bounty

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@MBMaria
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MBMaria commented Sep 4, 2023

Overview

When trying to send USDT on BNB, it comes up with an error

References and additional details

  1. Log into app.shapeshift and connect to wallet that supports BNB
  2. Navigate to USDT on BNB page and initial Send
  3. Enter amount to send and continue.
  4. Note once confirming amount to send it comes up with an error.
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Acceptance Criteria

Should be able to send USDT on BNB

Need By Date

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Screenshots/Mockups

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  • If my bounty needs engineering or needs product I have added the respective labels on the right
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Estimated effort

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@MBMaria MBMaria added the needs engineering Requires engineering input before bounty label Sep 4, 2023
@MBMaria
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MBMaria commented Sep 4, 2023

Note sure if its related but unable to complete a USDC on BNB approval for 0x as well .
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@MBMaria
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MBMaria commented Sep 5, 2023

Update from the user who found the problem:
"There is a problem with the section that calculates the fee of transactions in BNB. I tried to send it by paying the minimum and average fees, but it shows the same error we commented on before. However, when you select the priority fee, the withdrawal order is executed successfully."

@MBMaria
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MBMaria commented Sep 6, 2023

another approval on bnb not working (usdc)
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@MBMaria MBMaria changed the title Unable to send USDT on BNB Unable to send any BNB assets Sep 7, 2023
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MBMaria commented Sep 7, 2023

sending of bnb not isolated to usdt - seems to be all bnb
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@MBMaria
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MBMaria commented Sep 7, 2023

Okay so got the same error for xDai on gnosis. i tried a second time and it failed, on the 3rd attempt i opted for 'fast' when selecting gas fee. if failed. tried fast fee again and it worked.
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@gomesalexandre
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Okay so got the same error for xDai on gnosis. i tried a second time and it failed, on the 3rd attempt i opted for 'fast' when selecting gas fee. if failed. tried fast fee again and it worked. image

@MBMaria tested both self and cross-account sends of xDAI with slow, fast and average fee, both on prod and develop , and on both native and MM, which all went in without hassle. Can you still repro for xDAI?

I was able to repro for cross-account on BSC however:

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@MBMaria
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MBMaria commented Sep 7, 2023

@gomesalexandre was able to do an xdai send straight away on average fee just now
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@gomesalexandre gomesalexandre linked a pull request Sep 8, 2023 that will close this issue
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@gomesalexandre
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Fixed by #5234

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