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Update 权益受损后寻求解决的途径.md
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shuzang committed Sep 26, 2024
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Expand Up @@ -133,7 +133,7 @@ slug: solutions after rights are damaged
7. 耐心等待处理:了解办理流程和大致的处理时间,耐心等待结果,必要时可以适时间问进度


## 附录2:信访举报和投诉
## 附录2:信访举报和投诉
举报:一般是当事人发现行政机关或相关人有违法行为时,要求行政机关履行法定职责,这里包含为自己利益和为公共利益。
投诉:一般是指认为自身的合法利益受损时,要求行政机关履行法定职责,即“为自己利益的举报”
信访:一般是不满特定组织及其工作人员的职务行为。信访电话为12345,也可以使用国家信访局小程序
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