diff --git a/docs/Support.md b/docs/Support.md index 7e75c3b4..5d24d788 100644 --- a/docs/Support.md +++ b/docs/Support.md @@ -16,7 +16,7 @@ Power level support expands the Standard level offering with Problem Resolution | Consultative Support | No | Yes | | [SkyDBA Add-on](skydba/) Available | No | Yes | | Real-Time Chat | No | Yes, with SkyDBA Add-on Option | -| SLA Response Time | * P3, 4 hours (24x5)
* P4, 8 hours (24x5) | * P1, 30 minutes (24x7)
* P2, 2 hours (24x5)
* P3, 4 hours (24x5)
* P4, 8 hours (24x5) | +| SLA Response Time | * P3, 4 hours (24x5)
* P4, 8 hours (24x5) | * P1, 30 minutes (24x7)
* P2, 2 hours (24x5)
* P3, 4 hours (24x5)
* P4, 8 hours (24x5) | A definitive description of MariaDB SkySQL support can be found in the [SkySQL Support Policy](https://skysql.com/support-policy/).