This repository holds a tool for tracking the maintenance of web specifications. To get started quickly:
- Click the Codespaces button above.
- Wait for the codespace to finish initializing.
- Run
pnpm devin the codespace's terminal. - When VSCode reports that "Your application running on port 4321 is available", click the "Open in Browser" button to see the server.
The current tool behavior is documented in an About page.
All new issues (and PRs) need to get a priority assigned within a reasonable amount of time. To determine that amount of time, I looked at the distribution of the times it took issues to get their first comment or review from someone other than the issue's author.
| Issues that are still open |
Issues that have been closed |
Overall | |
|---|---|---|---|
| 10th percentile | 21 minutes | 7 minutes | 8 minutes |
| 25th percentile | 2 hours | 43 minutes | 50 minutes |
| median | 16 hours | 8 hours | 9 hours |
| mean | 2.1 months | 3.3 weeks | 1 month |
| 75th percentile | 1.3 weeks | 3 days | 3 days |
| 90th percentile | 4.3 months | 3.3 weeks | 1 month |
I propose we set an SLO of 1 week to triage issues. If all issues took as long to triage as they do to comment on, this would leave 26% of the 16731 open issues currently out of SLO. 20% of the 94591 issues we've ever had have violated this SLO.
I propose we define 3 priority levels, with labels Priority: Urgent, Priority: Soon, and
Priority: Eventually. Priority: Eventually issues won't have an SLO. For the others, we can look
at the latency distribution for closing issues. Still-open issues tend to be much older than closed
issues, and I assume they'd mostly be labeled with Priority: Eventually.
| Time to close | |
|---|---|
| 10th percentile | 1 hour |
| 25th percentile | 17 hours |
| median | 1.1 weeks |
| mean | 3.7 months |
| 75th percentile | 2.3 months |
| 90th percentile | 11.1 months |
With half of all closed issues being closed in about a week, we can probably set a Priority: Urgent SLO of 1 week more than the triage SLO, so 2 weeks.
If we set a Priority: Soon SLO of 3 months, we'll catch over half of the remaining issues, so
that's what I suggest.