This repository has been archived by the owner on May 7, 2024. It is now read-only.
User Issues
- Monitor user sync options...
- Monitor User Sync State (Mobility)
- Monitor User Sync GW/MC Count (Sync-Validate)
- GroupWise checks options...
- Check GroupWise Folder Structure
- See Step 2 of TID 7012677 - Unable to sync mail, contacts, or calendar
- This attempts to remotely check the groupwise folder structure through SOAP. This doesn't always work..
- Remote GWCheck DELDUPFOLDERS (beta)
- See Step 1 of TID 7012677 - Unable to sync mail, contacts, or calendar
- This attempts to remotely perform a GWCheck with DELDUPFOLDERS Option for a specific user. This doesn't always work..
- Check GroupWise Folder Structure
- Remove & reinitialize users options...
- Force remove user/group db references
- See TID 7008852 - How to delete the user completely from Mobility Database
- Remove user/group (WebAdmin is recommended)
- Please use webadmin over this as this way restarts configengine.
- Remove disabled users & fix referenceCount
- See TID 7012163 - Unable to remove user from DataSync
- Reinitialize user (WebAdmin is recommended)
- Please use webadmin over this as this way restarts configengine.
- Reinitialize all users (CAUTION)
- CAUTION because all data for users is removed and then resynced from GW.
- Force remove user/group db references
- User authentication issues
- See TID 7012048 - Common user authentication issues from device
- Change user application name
- Change user FDN
- See TID 7015590 - Recently moved users are unable to authenticate with the Mobility server (FDN context change)
- What deleted this (contact, email, folder, calendar)?
- See TID 7013244 - How to determine what GroupWise items were deleted from a device
- List subjects of deleted items from device
- See TID 7013244 - How to determine what GroupWise items were deleted from a device
- List all devices from db