KHP CA PreSurvey Changes

hrm-form-definitions/form-definitions/ca/v1/PrepopulateKeys.json

@@ -4,7 +4,7 @@
     "CallerInformationTab":[]
   },
   "preEngagement":{
-    "ChildInformationTab":["nickname", "age", "gender", "sexualOrientation", "province", "Newcomer", "region", "ethnicity", "school", "livingSituation", "upset"],
+    "ChildInformationTab":["nickname", "age", "gender", "sexualOrientation", "province", "Newcomer", "region", "ethnicity", "school", "livingSituation", "upset", "supportType", "suicidalThoughts"],
     "CallerInformationTab":[],
     "CaseInformationTab":[]
   }

hrm-form-definitions/form-definitions/ca/v1/tabbedForms/ChildInformationTab.json

@@ -613,5 +613,63 @@
     "name": "Newcomer",
     "label": "Newcomer (e.g., Arrived in Canada within 5 years or less)/Recent Immigrant/Refugee",
     "type": "checkbox"
+  },
+  {
+    "name": "supportType",
+    "label": "(Chat Only) What type of support is the service user seeking?",
+    "type": "listbox-multiselect",
+    "options": [
+      {
+        "value": "I want to talk about my feelings",
+        "label": "I want to talk about my feelings"
+      },
+      {
+        "value": "I'm looking for tips and strategies",
+        "label": "I'm looking for tips and strategies"
+      },
+      {
+        "value": "I want support to solve a conflict/problem",
+        "label": "I want support to solve a conflict/problem"
+      },
+      {
+        "value": "I want to know how to help someone else",
+        "label": "I want to know how to help someone else"
+      },
+      {
+        "value": "I need help finding a resource/information",
+        "label": "I need help finding a resource/information"
+      },
+      {
+        "value": "Unknown",
+        "label": "Unknown/Did not disclose/Did not ask"
+      }
+    ]
+  },
+  {
+    "name": "suicidalThoughts",
+    "label": "(Chat Only) Is the service user having suicidal thoughts?",
+    "type": "select",
+    "options": [
+        {
+          "value": "N/A - Call",
+          "label": ""
+        },
+        {
+          "value": "Yes",
+          "label": "Yes"
+        },
+        {
+          "value": "No",
+          "label": "No"
+        },
+        {
+          "value": "Maybe",
+          "label": "Maybe"
+        },
+        {
+          "value": "Unknown",
+          "label": "Did not disclose"
+        }
+      ]
   }
 ]

hrm-form-definitions/form-definitions/ca/v1/tabbedForms/IssueCategorizationTab.json

@@ -70,6 +70,7 @@
     "Current or Past Events": {
       "color": "#0095C8",
       "subcategories": [
+        {"label": "Climate change"},
         {"label": "Global/national crisis"},
         {"label": "Historical events"},
         {"label": "News headline"},

webchat/configurations/ca-staging.ts

@@ -41,7 +41,7 @@ const translations: Translations = {
     StartChat: 'Start Chat!',
 
     PreEngagementConfigDescription:
-      'Welcome to Kids Help Phone. To help us serve you better, please answer the following questions.',
+      'Welcome to Kids Help Phone. To help us serve you better, please answer the following questions. If this is an emergency, please call 911.',
     LabelNickname: 'Nickname (please do not share your real name)',
     NameNickname: 'nickname',
     Guest: 'Guest',
@@ -139,6 +139,14 @@ const translations: Translations = {
     AssistedLivingCentre: 'Assisted living centre',
     Homeless: 'Homeless (living in a shelter, on the streets or staying with people temporarily)',
     InCare: 'In care',
+    LabelSupportType: 'There are many ways our counsellors can support you. Which of these options apply best to the chat you want to have?',
+    LabelSuicidalThoughts: 'Sometimes when people reach out to us, they might also be having thoughts of suicide. We really care about your safety and well-being at Kids Help Phone, we are wondering if you are having any of these thoughts. (A counsellor will also ask this question again in the session to confirm)',
+    IWantToTalkAboutMyFeelings: 'I want to talk about my feelings',
+    ImLookingForTipsAndStrategies: 'I\'m looking for tips and strategies',
+    IWantSupportToSolveAConflict: 'I want support to solve a conflict/problem',
+    INeedHelpToBeSafer: 'I need help to be safer',
+    IWantToKnowHowToHelpSomeoneElse: 'I want to know how to help someone else',
+    INeedHelpFindingAResource: 'I need help finding a resource/information',
   },
   'fr-CA': {
     WelcomeMessage: "Bienvenue à Jeunesse, J'écoute",
@@ -169,7 +177,7 @@ const translations: Translations = {
     BotGreeting: 'Comment je peux aider?',
 
     PreEngagementConfigDescription:
-      "Bienvenue à Jeunesse, J'écoute. Pour nous aider à mieux vous servir, veuillez répondre aux questions suivantes.",
+      "Bienvenue à Jeunesse, J'écoute. Pour nous aider à mieux vous servir, veuillez répondre aux questions suivantes. S'il s'agit d'une urgence, nous te prions d’appeler le 911.",
     LabelNickname: 'Pseudonyme (Veuillez ne pas partager votre vrai nom)',
     NameNickname: 'nickname',
     Guest: 'Invité',
@@ -199,6 +207,7 @@ const translations: Translations = {
     NameNewcomer: 'Newcomer',
     Yes: 'Oui',
     No: 'Non',
+    Maybe: 'Peut être',
     LabelProvince: 'Dans quelle province ou quel territoire habites-tu?',
     NameProvince: 'province',
     Alberta: 'Alberta',
@@ -269,6 +278,14 @@ const translations: Translations = {
     AssistedLivingCentre: 'Centre avec services de soutien',
     Homeless: 'Sans-abri (p. ex., vivant dans un refuge, dans la rue, temporairement chez quelqu’un d’autre)',
     InCare: 'Dans les soins',
+    LabelSupportType: 'Notre intervenant peut te venir en aide de différentes façons selon ton besoin. Laquelle de ces optionss’applique le mieux au clavardage que tu aimerais avoir?',
+    LabelSuicidalThoughts: 'Parfois, lorsque les gens nous contactent, ils peuvent aussi avoir des pensées suicidaires. Chez Jeunesse, J’écoute, nous nous soucions vraiment de ta sécurité et de ton bien-être. Nous aurions besoin de savoir-as-tu des pensées suicidaires? (Un conseiller reposera également cette question en séance pour confirmer)',
+    IWantToTalkAboutMyFeelings: 'Je veux parler de mes sentiments',
+    ImLookingForTipsAndStrategies: 'Je recherche des conseils et des stratégies',
+    IWantSupportToSolveAConflict: 'Je veux du soutien pour résoudre un conflit/problème',
+    INeedHelpToBeSafer: 'J’ai besoin d’aide pour être plus en sécurité',
+    IWantToKnowHowToHelpSomeoneElse: 'Je veux savoir comment aider quelqu’un d’autre',
+    INeedHelpFindingAResource: 'J’ai besoin d’aide pour trouver une ressource/des informations',
   },
 };
 
@@ -492,6 +509,36 @@ const preEngagementConfig: PreEngagementFormDefinition = {
         { value: 'Unknown', label: 'PreferNotToAnswer' },
       ],
     },
+    {
+      type: 'select',
+      name: 'supportType',
+      label: 'LabelSupportType',
+      defaultValue: 'Unknown',
+      required: false,
+      options: [
+        { value: '', label: '' },
+        { value: 'I want to talk about my feelings', label: 'IWantToTalkAboutMyFeelings' },
+        { value: 'I\'m looking for tips and strategies', label: 'ImLookingForTipsAndStrategies' },
+        { value: 'I want support to solve a conflict/problem', label: 'IWantSupportToSolveAConflict' },
+        { value: 'I need help to be safer', label: 'INeedHelpToBeSafer' },
+        { value: 'I want to know how to help someone else', label: 'IWantToKnowHowToHelpSomeoneElse' },
+        { value: 'I need help finding a resource/information', label: 'INeedHelpFindingAResource' },
+        { value: 'Unknown', label: 'PreferNotToAnswer' },
+      ],
+    },
+    {
+      type: 'select',
+      name: 'suicidalThoughts',
+      label: 'LabelSuicidalThoughts',
+      defaultValue: 'Unknown',
+      required: false,
+      options: [
+        { value: 'Unknown', label: '' },
+        { value: 'Yes', label: 'Yes' },
+        { value: 'No', label: 'No' },
+        { value: 'Maybe', label: 'Maybe' },
+      ],
+    },
   ],
 };