diff --git a/twilio-iac/helplines/ca/configs/service-configuration/staging.json b/twilio-iac/helplines/ca/configs/service-configuration/staging.json
index 5fd3ec5766..e7e55f1e94 100644
--- a/twilio-iac/helplines/ca/configs/service-configuration/staging.json
+++ b/twilio-iac/helplines/ca/configs/service-configuration/staging.json
@@ -2,7 +2,10 @@
     "attributes": {
         "external_recordings_enabled": "True",
         "form_definitions_base_url": "https://assets-staging.tl.techmatters.org/form-definitions/",
-        "resources_base_url": "https://hrm-staging.tl.techmatters.org"
+        "resources_base_url": "https://hrm-staging.tl.techmatters.org",
+        "feature_flags": {
+            "enable_case_merging": true
+        }
     },
     "ui_attributes": {
         "theme": null