From 4905481005a456b94596bc6a5ebd7e987ff8af6f Mon Sep 17 00:00:00 2001
From: Murilo Machado <murilovmachado@gmail.com>
Date: Wed, 10 Jul 2024 20:18:36 +0100
Subject: [PATCH 1/2] Fix and debug Mute

---
 .../src/components/Conference/ConferenceActions/ToggleMute.tsx | 3 ++-
 1 file changed, 2 insertions(+), 1 deletion(-)

diff --git a/plugin-hrm-form/src/components/Conference/ConferenceActions/ToggleMute.tsx b/plugin-hrm-form/src/components/Conference/ConferenceActions/ToggleMute.tsx
index bacab842c8..c528b695cc 100644
--- a/plugin-hrm-form/src/components/Conference/ConferenceActions/ToggleMute.tsx
+++ b/plugin-hrm-form/src/components/Conference/ConferenceActions/ToggleMute.tsx
@@ -41,9 +41,10 @@ const ToggleMute: React.FC<Props> = ({ call, task, conference }) => {
       const currentMutedState = workerParticipant.muted;
       const toggleMute = !currentMutedState;
 
+      console.log(`conferenceSid from attributes: ${task?.attributes?.conference?.sid}`);
       await conferenceApi.updateParticipant({
         callSid: call?.parameters?.CallSid,
-        conferenceSid: task?.attributes?.conference?.sid,
+        conferenceSid: conference?.source?.conferenceSid,
         updates: { muted: toggleMute },
       });
 

From fb39e9487386b7a96be4f44bd7fbfd71a700e18f Mon Sep 17 00:00:00 2001
From: Murilo Machado <murilovmachado@gmail.com>
Date: Wed, 10 Jul 2024 20:49:42 +0100
Subject: [PATCH 2/2] Fix and debug call transfer

---
 .../src/transfer/setUpTransferActions.tsx     | 25 +++++++++++++++++++
 1 file changed, 25 insertions(+)

diff --git a/plugin-hrm-form/src/transfer/setUpTransferActions.tsx b/plugin-hrm-form/src/transfer/setUpTransferActions.tsx
index 6030bc42c5..384ce582f5 100644
--- a/plugin-hrm-form/src/transfer/setUpTransferActions.tsx
+++ b/plugin-hrm-form/src/transfer/setUpTransferActions.tsx
@@ -101,6 +101,31 @@ const customTransferTask = (setupObject: SetupObject): ReplacedActionFunction =>
   await TransferHelpers.setTransferMeta(payload, counselorName);
 
   if (TaskHelper.isCallTask(payload.task)) {
+    /**
+     * Temporary Fix:
+     * - Sometimes a call task comes without the conference object set in its attributes.
+     * - The code below updates the task attributes to include the conference information
+     *   if it is missing.
+     */
+    const { conferenceSid } = payload.task.conference || {};
+    const conferenceSidFromAttributes = payload.task.attributes?.conference?.sid;
+    if (!conferenceSid && !conferenceSidFromAttributes) {
+      console.log('>> Could not find any conferenceSid');
+    } else if (conferenceSid && !conferenceSidFromAttributes) {
+      console.log('>> Updating task attributes with conferenceSid');
+      const customer = payload.task.conference?.participants.find(p => p.participantType === 'customer').participantSid;
+      await payload.task.setAttributes({
+        ...payload.task.attributes,
+        conference: {
+          sid: conferenceSid,
+          // TODO: Do we need to set any participants as well?
+          // participants: {
+          //   customer,
+          // },
+        },
+      });
+    }
+
     const disableTransfer = !TransferHelpers.canTransferConference(payload.task);
 
     if (disableTransfer) {