Skip to content

Latest commit

 

History

History
52 lines (41 loc) · 1.88 KB

sales.md

File metadata and controls

52 lines (41 loc) · 1.88 KB

Sales and marketing

11 reasons why you lose clients

  1. You didn't listen the client
  2. You were late
  3. You were rude
  4. You have a bad reputation
  5. They expected more from you (eg a better portfolio)
  6. They can't afford your rates
  7. They don't want your CMS (software solution)
  8. They only need your services every once a while
  9. They have changed their business direction
  10. They found someone else
  11. They forgot about you

What to send with your newsletters

  • Testimonials from partners and customer
  • Social media chatter about your work
  • Previews of work you just started working on
  • Links to the most recent and good blog posts
  • Invites to social networks you have joined
  • Great work you have done recently

How to close a client deal

  • As more details, read carefully the project plan
  • Make a mini research about the customer (area of activity, current status, strengths, proposals)
  • Show them your enthousiasm, kindly ask for the job
  • Talk positive about the project (talk like you already got it)
  • Contact back the client about the proposal (follow up)
  • Contact all the previous clients about new, additional features and projects
  • Contact new potential clients about new features you offer (through newsletter, blog, phone etc)

How to get paid more by clients

  • Make life of the customers easier (tasks flow, save time etc)
  • Offer some tasks or material for free (freebies)
  • Use convincing wording (exaplain why you are worthing the money they pay):
    • replace "maybe" with "guaranteed" or "risk-free" phrase
    • replace "we will try" to "we will definitely"
    • focus on benefits over features (what is the client gaining from your work)
    • explain how the life of the customer will become easier
    • explain how you will help the customer increase sales or results
    • explain why cheaper solutions (alternatives) do not fit to the client vision