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Download and Setup

You can install TensorFlow either from our provided binary packages or from the github source.

Requirements

The TensorFlow Python API supports Python 2.7 and Python 3.3+.

The GPU version (Linux only) works best with Cuda Toolkit 7.5 and cuDNN v4. other versions are supported (Cuda toolkit >= 7.0 and cuDNN 6.5(v2), 7.0(v3), v5) only when installing from sources. Please see Cuda installation for details.

Overview

We support different ways to install TensorFlow:

  • Pip install: Install TensorFlow on your machine, possibly upgrading previously installed Python packages. May impact existing Python programs on your machine.
  • Virtualenv install: Install TensorFlow in its own directory, not impacting any existing Python programs on your machine.
  • Anaconda install: Install TensorFlow in its own environment for those running the Anaconda Python distribution. Does not impact existing Python programs on your machine.
  • Docker install: Run TensorFlow in a Docker container isolated from all other programs on your machine.
  • Installing from sources: Install TensorFlow by building a pip wheel that you then install using pip.

If you are familiar with Pip, Virtualenv, Anaconda, or Docker, please feel free to adapt the instructions to your particular needs. The names of the pip and Docker images are listed in the corresponding installation sections.

If you encounter installation errors, see common problems for some solutions.

Pip Installation

Pip is a package management system used to install and manage software packages written in Python.

The packages that will be installed or upgraded during the pip install are listed in the REQUIRED_PACKAGES section of setup.py

Install pip (or pip3 for python3) if it is not already installed:

# Ubuntu/Linux 64-bit
$ sudo apt-get install python-pip python-dev

# Mac OS X
$ sudo easy_install pip

Install TensorFlow:

# Ubuntu/Linux 64-bit, CPU only, Python 2.7:
$ sudo pip install --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/tensorflow-0.8.0-cp27-none-linux_x86_64.whl

# Ubuntu/Linux 64-bit, GPU enabled, Python 2.7. Requires CUDA toolkit 7.5 and CuDNN v4.
# For other versions, see "Install from sources" below.
$ sudo pip install --upgrade https://storage.googleapis.com/tensorflow/linux/gpu/tensorflow-0.8.0-cp27-none-linux_x86_64.whl

# Mac OS X, CPU only:
$ sudo easy_install --upgrade six
$ sudo pip install --upgrade https://storage.googleapis.com/tensorflow/mac/tensorflow-0.8.0-py2-none-any.whl

For python3:

# Ubuntu/Linux 64-bit, CPU only, Python 3.4:
$ sudo pip3 install --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/tensorflow-0.8.0-cp34-cp34m-linux_x86_64.whl

# Ubuntu/Linux 64-bit, GPU enabled, Python 3.4. Requires CUDA toolkit 7.5 and CuDNN v4.
# For other versions, see "Install from sources" below.
$ sudo pip3 install --upgrade https://storage.googleapis.com/tensorflow/linux/gpu/tensorflow-0.8.0-cp34-cp34m-linux_x86_64.whl

# Mac OS X, CPU only:
$ sudo easy_install --upgrade six
$ sudo pip3 install --upgrade https://storage.googleapis.com/tensorflow/mac/tensorflow-0.8.0-py3-none-any.whl

NOTE: If you are upgrading from a previous installation of TensorFlow < 0.7.1, you should uninstall the previous TensorFlow and protobuf using pip uninstall first to make sure you get a clean installation of the updated protobuf dependency.

You can now test your installation.

Virtualenv installation

Virtualenv is a tool to keep the dependencies required by different Python projects in separate places. The Virtualenv installation of TensorFlow will not override pre-existing version of the Python packages needed by TensorFlow.

With Virtualenv the installation is as follows:

  • Install pip and Virtualenv.
  • Create a Virtualenv environment.
  • Activate the Virtualenv environment and install TensorFlow in it.
  • After the install you will activate the Virtualenv environment each time you want to use TensorFlow.

Install pip and Virtualenv:

# Ubuntu/Linux 64-bit
$ sudo apt-get install python-pip python-dev python-virtualenv

# Mac OS X
$ sudo easy_install pip
$ sudo pip install --upgrade virtualenv

Create a Virtualenv environment in the directory ~/tensorflow:

$ virtualenv --system-site-packages ~/tensorflow

Activate the environment and use pip to install TensorFlow inside it:

$ source ~/tensorflow/bin/activate  # If using bash
$ source ~/tensorflow/bin/activate.csh  # If using csh
(tensorflow)$  # Your prompt should change

# Ubuntu/Linux 64-bit, CPU only, Python 2.7:
(tensorflow)$ pip install --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/tensorflow-0.8.0-cp27-none-linux_x86_64.whl

# Ubuntu/Linux 64-bit, GPU enabled, Python 2.7. Requires CUDA toolkit 7.5 and CuDNN v4.
# For other versions, see "Install from sources" below.
(tensorflow)$ pip install --upgrade https://storage.googleapis.com/tensorflow/linux/gpu/tensorflow-0.8.0-cp27-none-linux_x86_64.whl

# Mac OS X, CPU only:
(tensorflow)$ pip install --upgrade https://storage.googleapis.com/tensorflow/mac/tensorflow-0.8.0-py2-none-any.whl

and again for python3:

$ source ~/tensorflow/bin/activate  # If using bash
$ source ~/tensorflow/bin/activate.csh  # If using csh
(tensorflow)$  # Your prompt should change

# Ubuntu/Linux 64-bit, CPU only, Python 3.4:
(tensorflow)$ pip3 install --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/tensorflow-0.8.0-cp34-cp34m-linux_x86_64.whl

# Ubuntu/Linux 64-bit, GPU enabled, Python 3.4. Requires CUDA toolkit 7.5 and CuDNN v4.
# For other versions, see "Install from sources" below.
(tensorflow)$ pip3 install --upgrade https://storage.googleapis.com/tensorflow/linux/gpu/tensorflow-0.8.0-cp34-cp34m-linux_x86_64.whl

# Mac OS X, CPU only:
(tensorflow)$ pip3 install --upgrade https://storage.googleapis.com/tensorflow/mac/tensorflow-0.8.0-py3-none-any.whl

With the Virtualenv environment activated, you can now test your installation.

When you are done using TensorFlow, deactivate the environment.

(tensorflow)$ deactivate

$  # Your prompt should change back

To use TensorFlow later you will have to activate the Virtualenv environment again:

$ source ~/tensorflow/bin/activate  # If using bash.
$ source ~/tensorflow/bin/activate.csh  # If using csh.
(tensorflow)$  # Your prompt should change.
# Run Python programs that use TensorFlow.
...
# When you are done using TensorFlow, deactivate the environment.
(tensorflow)$ deactivate

Anaconda installation

Anaconda is a Python distribution that includes a large number of standard numeric and scientific computing packages. Anaconda uses a package manager called "conda" that has its own environment system similar to Virtualenv.

As with Virtualenv, conda environments keep the dependencies required by different Python projects in separate places. The Anaconda environment installation of TensorFlow will not override pre-existing version of the Python packages needed by TensorFlow.

  • Install Anaconda.
  • Create a conda environment.
  • Activate the conda environment and install TensorFlow in it.
  • After the install you will activate the conda environment each time you want to use TensorFlow.

Install Anaconda:

Follow the instructions on the Anaconda download site

Create a conda environment called tensorflow:

# Python 2.7
$ conda create -n tensorflow python=2.7

# Python 3.4
$ conda create -n tensorflow python=3.4

Activate the environment and use pip to install TensorFlow inside it. Use the --ignore-installed flag to prevent errors about easy_install.

$ source activate tensorflow
(tensorflow)$  # Your prompt should change

# Ubuntu/Linux 64-bit, CPU only, Python 2.7:
(tensorflow)$ pip install --ignore-installed --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/tensorflow-0.8.0-cp27-none-linux_x86_64.whl

# Ubuntu/Linux 64-bit, GPU enabled, Python 2.7. Requires CUDA toolkit 7.5 and CuDNN v4.
# For other versions, see "Install from sources" below.
(tensorflow)$ pip install --ignore-installed --upgrade https://storage.googleapis.com/tensorflow/linux/gpu/tensorflow-0.8.0-cp27-none-linux_x86_64.whl

# Mac OS X, CPU only:
(tensorflow)$ pip install --ignore-installed --upgrade https://storage.googleapis.com/tensorflow/mac/tensorflow-0.8.0-py2-none-any.whl

and again for Python 3:

$ source activate tensorflow
(tensorflow)$  # Your prompt should change

# Ubuntu/Linux 64-bit, CPU only, Python 3.4:
(tensorflow)$ pip install --ignore-installed --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/tensorflow-0.8.0-cp34-cp34m-linux_x86_64.whl

# Ubuntu/Linux 64-bit, GPU enabled, Python 3.4. Requires CUDA toolkit 7.5 and CuDNN v4.
# For other versions, see "Install from sources" below.
(tensorflow)$ pip install --ignore-installed --upgrade https://storage.googleapis.com/tensorflow/linux/gpu/tensorflow-0.8.0-cp34-cp34m-linux_x86_64.whl

# Mac OS X, CPU only:
(tensorflow)$ pip install --ignore-installed --upgrade https://storage.googleapis.com/tensorflow/mac/tensorflow-0.8.0-py3-none-any.whl

With the conda environment activated, you can now test your installation.

When you are done using TensorFlow, deactivate the environment.

(tensorflow)$ source deactivate

$  # Your prompt should change back

To use TensorFlow later you will have to activate the conda environment again:

$ source activate tensorflow
(tensorflow)$  # Your prompt should change.
# Run Python programs that use TensorFlow.
...
# When you are done using TensorFlow, deactivate the environment.
(tensorflow)$ source deactivate

Docker installation

Docker is a system to build self contained versions of a Linux operating system running on your machine. When you install and run TensorFlow via Docker it completely isolates the installation from pre-existing packages on your machine.

We provide 4 Docker images:

  • gcr.io/tensorflow/tensorflow: TensorFlow CPU binary image.
  • gcr.io/tensorflow/tensorflow:latest-devel: CPU Binary image plus source code.
  • gcr.io/tensorflow/tensorflow:latest-gpu: TensorFlow GPU binary image.
  • gcr.io/tensorflow/tensorflow:latest-devel-gpu: GPU Binary image plus source code.

We also have tags with latest replaced by a released version (e.g., 0.8.0-gpu).

With Docker the installation is as follows:

  • Install Docker on your machine.
  • Create a Docker group to allow launching containers without sudo.
  • Launch a Docker container with the TensorFlow image. The image gets downloaded automatically on first launch.

See installing Docker for instructions on installing Docker on your machine.

After Docker is installed, launch a Docker container with the TensorFlow binary image as follows.

$ docker run -it -p 8888:8888 gcr.io/tensorflow/tensorflow

The option -p 8888:8888 is used to publish the Docker container᾿s internal port to the host machine, in this case to ensure Jupyter notebook connection.

The format of the port mapping hostPort:containerPort. You can speficy any valid port number for the host port but has to be 8888 for the container port portion.

If you're using a container with GPU support, some additional flags must be passed to expose the GPU device to the container. For the default config, we include a script in the repo with these flags, so the command-line would look like

$ path/to/repo/tensorflow/tools/docker/docker_run_gpu.sh gcr.io/tensorflow/tensorflow:gpu

You can now test your installation within the Docker container.

Test the TensorFlow installation

(Optional, Linux) Enable GPU Support

If you installed the GPU version of TensorFlow, you must also install the Cuda Toolkit 7.5 and cuDNN v4. Please see Cuda installation.

You also need to set the LD_LIBRARY_PATH and CUDA_HOME environment variables. Consider adding the commands below to your ~/.bash_profile. These assume your CUDA installation is in /usr/local/cuda:

export LD_LIBRARY_PATH="$LD_LIBRARY_PATH:/usr/local/cuda/lib64"
export CUDA_HOME=/usr/local/cuda

Run TensorFlow from the Command Line

See common problems if an error happens.

Open a terminal and type the following:

$ python
...
>>> import tensorflow as tf
>>> hello = tf.constant('Hello, TensorFlow!')
>>> sess = tf.Session()
>>> print(sess.run(hello))
Hello, TensorFlow!
>>> a = tf.constant(10)
>>> b = tf.constant(32)
>>> print(sess.run(a + b))
42
>>>

Run a TensorFlow demo model

All TensorFlow packages, including the demo models, are installed in the Python library. The exact location of the Python library depends on your system, but is usually one of:

/usr/local/lib/python2.7/dist-packages/tensorflow
/usr/local/lib/python2.7/site-packages/tensorflow

You can find out the directory with the following command (make sure to use the Python you installed TensorFlow to, for example, use python3 instead of python if you installed for Python 3):

$ python -c 'import os; import inspect; import tensorflow; print(os.path.dirname(inspect.getfile(tensorflow)))'

The simple demo model for classifying handwritten digits from the MNIST dataset is in the sub-directory models/image/mnist/convolutional.py. You can run it from the command line as follows (make sure to use the Python you installed TensorFlow with):

# Using 'python -m' to find the program in the python search path:
$ python -m tensorflow.models.image.mnist.convolutional
Extracting data/train-images-idx3-ubyte.gz
Extracting data/train-labels-idx1-ubyte.gz
Extracting data/t10k-images-idx3-ubyte.gz
Extracting data/t10k-labels-idx1-ubyte.gz
...etc...

# You can alternatively pass the path to the model program file to the python
# interpreter (make sure to use the python distribution you installed
# TensorFlow to, for example, .../python3.X/... for Python 3).
$ python /usr/local/lib/python2.7/dist-packages/tensorflow/models/image/mnist/convolutional.py
...

Installing from sources

When installing from source you will build a pip wheel that you then install using pip. You'll need pip for that, so install it as described above.

Clone the TensorFlow repository

$ git clone --recurse-submodules https://github.com/tensorflow/tensorflow

--recurse-submodules is required to fetch the protobuf library that TensorFlow depends on. Note that these instructions will install the latest master branch of tensorflow. If you want to install a specific branch (such as a release branch), pass -b <branchname> to the git clone command.

Installation for Linux

Install Bazel

Follow instructions here to install the dependencies for bazel. Then download the latest stable bazel version using the installer for your system and run the installer as mentioned there:

$ chmod +x PATH_TO_INSTALL.SH
$ ./PATH_TO_INSTALL.SH --user

Remember to replace PATH_TO_INSTALL.SH with the location where you downloaded the installer.

Finally, follow the instructions in that script to place bazel into your binary path.

Install other dependencies

# For Python 2.7:
$ sudo apt-get install python-numpy swig python-dev python-wheel
# For Python 3.x:
$ sudo apt-get install python3-numpy swig python3-dev python3-wheel

Configure the installation

Run the configure script at the root of the tree. The configure script asks you for the path to your python interpreter and allows (optional) configuration of the CUDA libraries (see below).

This step is used to locate the python and numpy header files.

$ ./configure
Please specify the location of python. [Default is /usr/bin/python]:

Optional: Install CUDA (GPUs on Linux)

In order to build or run TensorFlow with GPU support, both NVIDIA's Cuda Toolkit (>= 7.0) and cuDNN (>= v2) need to be installed.

TensorFlow GPU support requires having a GPU card with NVidia Compute Capability >= 3.0. Supported cards include but are not limited to:

  • NVidia Titan
  • NVidia Titan X
  • NVidia K20
  • NVidia K40
Check NVIDIA Compute Capability of your GPU card

https://developer.nvidia.com/cuda-gpus

Download and install Cuda Toolkit

https://developer.nvidia.com/cuda-downloads

Install version 7.5 if using our binary releases.

Install the toolkit into e.g. /usr/local/cuda

Download and install cuDNN

https://developer.nvidia.com/cudnn

Download cuDNN v4 (v5 is currently a release candidate and is only supported when installing TensorFlow from sources).

Uncompress and copy the cuDNN files into the toolkit directory. Assuming the toolkit is installed in /usr/local/cuda, run the following commands (edited to reflect the cuDNN version you downloaded):

tar xvzf cudnn-7.5-linux-x64-v4.tgz
sudo cp cudnn-7.5-linux-x64-v4/cudnn.h /usr/local/cuda/include
sudo cp cudnn-7.5-linux-x64-v4/libcudnn* /usr/local/cuda/lib64
sudo chmod a+r /usr/local/cuda/include/cudnn.h /usr/local/cuda/lib64/libcudnn*
Configure TensorFlow's canonical view of Cuda libraries

When running the configure script from the root of your source tree, select the option Y when asked to build TensorFlow with GPU support. If you have several versions of Cuda or cuDNN installed, you should definitely select one explicitly instead of relying on the system default. You should see prompts like the following:

$ ./configure
Please specify the location of python. [Default is /usr/bin/python]:
Do you wish to build TensorFlow with GPU support? [y/N] y
GPU support will be enabled for TensorFlow

Please specify which gcc nvcc should use as the host compiler. [Default is
/usr/bin/gcc]: /usr/bin/gcc-4.9

Please specify the Cuda SDK version you want to use, e.g. 7.0. [Leave
empty to use system default]: 7.5

Please specify the location where CUDA 7.5 toolkit is installed. Refer to
README.md for more details. [default is: /usr/local/cuda]: /usr/local/cuda

Please specify the Cudnn version you want to use. [Leave empty to use system
default]: 4.0.4

Please specify the location where the cuDNN 4.0.4 library is installed. Refer to
README.md for more details. [default is: /usr/local/cuda]: /usr/local/cudnn-r4-rc/

Please specify a list of comma-separated Cuda compute capabilities you want to
build with. You can find the compute capability of your device at:
https://developer.nvidia.com/cuda-gpus.
Please note that each additional compute capability significantly increases your
build time and binary size. [Default is: \"3.5,5.2\"]: 3.5

Setting up Cuda include
Setting up Cuda lib64
Setting up Cuda bin
Setting up Cuda nvvm
Setting up CUPTI include
Setting up CUPTI lib64
Configuration finished

This creates a canonical set of symbolic links to the Cuda libraries on your system. Every time you change the Cuda library paths you need to run this step again before you invoke the bazel build command. For the Cudnn libraries, use '6.5' for R2, '7.0' for R3, and '4.0.4' for R4-RC.

Build your target with GPU support

From the root of your source tree, run:

$ bazel build -c opt --config=cuda //tensorflow/cc:tutorials_example_trainer

$ bazel-bin/tensorflow/cc/tutorials_example_trainer --use_gpu
# Lots of output. This tutorial iteratively calculates the major eigenvalue of
# a 2x2 matrix, on GPU. The last few lines look like this.
000009/000005 lambda = 2.000000 x = [0.894427 -0.447214] y = [1.788854 -0.894427]
000006/000001 lambda = 2.000000 x = [0.894427 -0.447214] y = [1.788854 -0.894427]
000009/000009 lambda = 2.000000 x = [0.894427 -0.447214] y = [1.788854 -0.894427]

Note that "--config=cuda" is needed to enable the GPU support.

Known issues

  • Although it is possible to build both Cuda and non-Cuda configs under the same source tree, we recommend to run bazel clean when switching between these two configs in the same source tree.

  • You have to run configure before running bazel build. Otherwise, the build will fail with a clear error message. In the future, we might consider making this more convenient by including the configure step in our build process.

Installation for Mac OS X

We recommend using homebrew to install the bazel and SWIG dependencies, and installing python dependencies using easy_install or pip.

Of course you can also install Swig from source without using homebrew. In that case, be sure to install its dependency PCRE and not PCRE2.

Dependencies

Follow instructions here to install the dependencies for bazel. You can then use homebrew to install bazel and SWIG:

$ brew install bazel swig

You can install the python dependencies using easy_install or pip. Using easy_install, run

$ sudo easy_install -U six
$ sudo easy_install -U numpy
$ sudo easy_install wheel

We also recommend the ipython enhanced python shell, which you can install as follows:

$ sudo easy_install ipython

Configure the installation

Run the configure script at the root of the tree. The configure script asks you for the path to your python interpreter.

This step is used to locate the python and numpy header files.

$ ./configure
Please specify the location of python. [Default is /usr/bin/python]:
Do you wish to build TensorFlow with GPU support? [y/N]

Create the pip package and install

When building from source, you will still build a pip package and install that.

$ bazel build -c opt //tensorflow/tools/pip_package:build_pip_package

# To build with GPU support:
$ bazel build -c opt --config=cuda //tensorflow/tools/pip_package:build_pip_package

$ bazel-bin/tensorflow/tools/pip_package/build_pip_package /tmp/tensorflow_pkg

# The name of the .whl file will depend on your platform.
$ sudo pip install /tmp/tensorflow_pkg/tensorflow-0.8.0-py2-none-any.whl

Setting up TensorFlow for Development

If you're working on TensorFlow itself, it is useful to be able to test your changes in an interactive python shell without having to reinstall TensorFlow.

To set up TensorFlow such that all files are linked (instead of copied) from the system directories, run the following commands inside the TensorFlow root directory:

bazel build -c opt //tensorflow/tools/pip_package:build_pip_package

# To build with GPU support:
bazel build -c opt --config=cuda //tensorflow/tools/pip_package:build_pip_package

mkdir _python_build
cd _python_build
ln -s ../bazel-bin/tensorflow/tools/pip_package/build_pip_package.runfiles/org_tensorflow* .
ln -s ../tensorflow/tools/pip_package/* .
python setup.py develop

Note that this setup still requires you to rebuild the //tensorflow/tools/pip_package:build_pip_package target every time you change a C++ file; add, delete, or move any python file; or if you change bazel build rules.

Train your first TensorFlow neural net model

Starting from the root of your source tree, run:

$ cd tensorflow/models/image/mnist
$ python convolutional.py
Successfully downloaded train-images-idx3-ubyte.gz 9912422 bytes.
Successfully downloaded train-labels-idx1-ubyte.gz 28881 bytes.
Successfully downloaded t10k-images-idx3-ubyte.gz 1648877 bytes.
Successfully downloaded t10k-labels-idx1-ubyte.gz 4542 bytes.
Extracting data/train-images-idx3-ubyte.gz
Extracting data/train-labels-idx1-ubyte.gz
Extracting data/t10k-images-idx3-ubyte.gz
Extracting data/t10k-labels-idx1-ubyte.gz
Initialized!
Epoch 0.00
Minibatch loss: 12.054, learning rate: 0.010000
Minibatch error: 90.6%
Validation error: 84.6%
Epoch 0.12
Minibatch loss: 3.285, learning rate: 0.010000
Minibatch error: 6.2%
Validation error: 7.0%
...
...

Common Problems

GPU-related issues

If you encounter the following when trying to run a TensorFlow program:

ImportError: libcudart.so.7.0: cannot open shared object file: No such file or directory

Make sure you followed the GPU installation instructions. If you built from source, and you left the Cuda or cuDNN version empty, try specifying them explicitly.

Protobuf library related issues

TensorFlow pip package depends on protobuf pip package version 3.0.0b2. Protobuf's pip package downloaded from PyPI (when running pip install protobuf) is a Python only library, that has Python implementations of proto serialization/deserialization which can be 10x-50x slower than the C++ implementation. Protobuf also supports a binary extension for the Python package that contains fast C++ based proto parsing. This extension is not available in the standard Python only PIP package. We have created a custom binary pip package for protobuf that contains the binary extension. Follow these instructions to install the custom binary protobuf pip package :

# Ubuntu/Linux 64-bit:
$ pip install --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/protobuf-3.0.0b2.post2-cp27-none-linux_x86_64.whl

# Mac OS X:
$ pip install --upgrade https://storage.googleapis.com/tensorflow/mac/protobuf-3.0.0b2.post2-cp27-none-any.whl

and for Python 3 :

# Ubuntu/Linux 64-bit:
$ pip3 install --upgrade https://storage.googleapis.com/tensorflow/linux/cpu/protobuf-3.0.0b2.post2-cp34-none-linux_x86_64.whl

# Mac OS X:
$ pip3 install --upgrade https://storage.googleapis.com/tensorflow/mac/protobuf-3.0.0b2.post2-cp35-none-any.whl

Install the above package after you have installed TensorFlow via pip, as the standard pip install tensorflow would install the python only pip package. The above pip package will over-write the existing protobuf package. Note that the binary pip package already has support for protobuf larger than 64MB, that should fix errors such as these :

[libprotobuf ERROR google/protobuf/src/google/protobuf/io/coded_stream.cc:207] A
protocol message was rejected because it was too big (more than 67108864 bytes).
To increase the limit (or to disable these warnings), see
CodedInputStream::SetTotalBytesLimit() in google/protobuf/io/coded_stream.h.

Pip installation issues

Cannot import name 'descriptor'

ImportError: Traceback (most recent call last):
  File "/usr/local/lib/python3.4/dist-packages/tensorflow/core/framework/graph_pb2.py", line 6, in <module>
    from google.protobuf import descriptor as _descriptor
ImportError: cannot import name 'descriptor'

If you the above error when upgrading to a newer version of TensorFlow, try uninstalling both TensorFlow and protobuf (if installed) and re-installing TensorFlow (which will also install the correct protobuf dependency).

Can't find setup.py

If, during pip install, you encounter an error like:

...
IOError: [Errno 2] No such file or directory: '/tmp/pip-o6Tpui-build/setup.py'

Solution: upgrade your version of pip:

pip install --upgrade pip

This may require sudo, depending on how pip is installed.

SSLError: SSL_VERIFY_FAILED

If, during pip install from a URL, you encounter an error like:

...
SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed

Solution: Download the wheel manually via curl or wget, and pip install locally.

Operation not permitted

If, despite using sudo, you encounter an error like:

...
Installing collected packages: setuptools, protobuf, wheel, numpy, tensorflow
Found existing installation: setuptools 1.1.6
Uninstalling setuptools-1.1.6:
Exception:
...
[Errno 1] Operation not permitted: '/tmp/pip-a1DXRT-uninstall/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/_markerlib'

Solution: Add an --ignore_installed flag to the pip command.

Linux issues

If you encounter:

...
 "__add__", "__radd__",
             ^
SyntaxError: invalid syntax

Solution: make sure you are using Python 2.7.

Mac OS X: ImportError: No module named copyreg

On Mac OS X, you may encounter the following when importing tensorflow.

>>> import tensorflow as tf
...
ImportError: No module named copyreg

Solution: TensorFlow depends on protobuf, which requires the Python package six-1.10.0. Apple's default Python installation only provides six-1.4.1.

You can resolve the issue in one of the following ways:

  • Upgrade the Python installation with the current version of six:
$ sudo easy_install -U six

  • Install TensorFlow with a separate Python library:

  • Install a separate copy of Python via Homebrew or MacPorts and re-install TensorFlow in that copy of Python.

Mac OS X: OSError: [Errno 1] Operation not permitted:

On El Capitan, "six" is a special package that can't be modified, and this error is reported when "pip install" tried to modify this package. To fix use "ignore_installed" flag, ie

sudo pip install --ignore-installed six https://storage.googleapis.com/....

Mac OS X: TypeError: __init__() got an unexpected keyword argument 'syntax'

On Mac OS X, you may encounter the following when importing tensorflow.

>>> import tensorflow as tf
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/usr/local/lib/python2.7/site-packages/tensorflow/__init__.py", line 4, in <module>
    from tensorflow.python import *
  File "/usr/local/lib/python2.7/site-packages/tensorflow/python/__init__.py", line 13, in <module>
    from tensorflow.core.framework.graph_pb2 import *
...
  File "/usr/local/lib/python2.7/site-packages/tensorflow/core/framework/tensor_shape_pb2.py", line 22, in <module>
    serialized_pb=_b('\n,tensorflow/core/framework/tensor_shape.proto\x12\ntensorflow\"d\n\x10TensorShapeProto\x12-\n\x03\x64im\x18\x02 \x03(\x0b\x32 .tensorflow.TensorShapeProto.Dim\x1a!\n\x03\x44im\x12\x0c\n\x04size\x18\x01 \x01(\x03\x12\x0c\n\x04name\x18\x02 \x01(\tb\x06proto3')
TypeError: __init__() got an unexpected keyword argument 'syntax'

This is due to a conflict between protobuf versions (we require protobuf 3.0.0). The best current solution is to make sure older versions of protobuf are not installed, such as:

$ pip install --upgrade protobuf