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Based on data such as general bio-data, payment history, and subscriptions, this stacking-ensemble model predicts whether a customer continues to use the service or not (attrition) with an accuracy of 83.14%
Customer churn, also known as customer attrition, customer turnover, or customer defection, is the loss of clients or customers. Telephone service companies, Internet service providers, pay-TV companies, insurance firms, and alarm monitoring services, often use customer attrition analysis and customer attrition rates as one of their key business…