Kustomer integration for the Solidus eCommerce platform.

In this project, I analyzed whether the new website platform features, introduced in 2022, have increased student engagement for 365 Data Science using Microsoft Excel

This dashboard helps us track agent performance and related data, By using the displayed data, we can improve agent performance to meet our needs.

Trueramp Customer Training and Success Platform

Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.

AI-Enhanced Customer Retention System (AIECRS) is an AI-based system designed to predict customer churn and suggest retention strategies.

Machine Learning and High Performance Computing Project for University of Chicago Faculty Client Success

Incursu customer analytics in react native

A comprehensive resource designed to help professionals working in Customer Success excel in their roles.

A Dynatrace Launchpad filled with various helpful links and resources so any customer can have a great foundational starting point in the platform.

Enablement Notebook for new and existing Dynatrace users

Python CLI to run health checks to ensure verified Clouddockit Scan setup

Microservice-based Onboarding Generator

↗️ Pipz Tracker is a zero-dependency library that includes tracking in your application.

🐵 Export the latest list of users on your marketplace to your Mailchimp account easily.

📖 A curated list of awesome tech resources for customer success and customer intelligence.