Predicting staffing efficiency at an inbound phone help desk in R.
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Updated
Nov 12, 2020 - R
Predicting staffing efficiency at an inbound phone help desk in R.
This SQL project is used to analyze worker rates and the time it takes to confirm bookings for various worker roles. It joins multiple tables, applies filters, and calculates time-related metrics to provide insights into the booking process.
A program that calculates the hourly patient census in a hospital emergency department or inpatient unit, as well as the hourly staffing, and produces a common dataset that can be used for analysis.
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