Support Ticket Classification and Key Phrases Extraction
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Updated
Jun 24, 2020 - Jupyter Notebook
Support Ticket Classification and Key Phrases Extraction
This project achieves a robust solution where users can engage with a knowledgeable chatbot and efficiently route their concerns to the appropriate department.
Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.
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