Operationalize Usability Research: Update process documentation

[jaclinec]

We aim to update and publish our usability testing process in the Github wiki. This issue is for capturing the work of creating, reviewing, and approving final content/copy.

[jaclinec]

Drafted the public version of our usability testing workflow/process. It will involve publishing 2 more resources that are linked from the process doc, which I already made public versions of as well. Here are the 3 docs:

• Usability testing process
• Recruitment outreach procedure
• Accessibility-first usability testing best practices

[jaclinec]

These are ready for comms and content review @JaymeCharles and @finekatie . Thanks!

[finekatie]

Hi @jaclinec ! I spent a lot of time with the process doc. I may have broken it, or I may have presented it in a new light. As always, take what you like and leave the rest :)

Will get to the other two when I can tomorrow and Friday if that's ok.

[finekatie]

Last night I reviewed the process workflow doc.
Today I'll take a look at the other two as I can.

[JaymeCharles]

Just finished my review of all three docs and left suggestions using track changes.

[jaclinec]

@annepetersen all 3 of these docs are all ready for FFR. Thanks!

Usability testing process
Recruitment outreach procedure
Accessibility-first usability testing best practices

[finekatie]

Just following up to note my work is done.

[annepetersen]

My review of one of the three of these is complete