In this case study I will be doing clustering and Exploratory Data Analytics (EDA) with the help of a case study on "Bank marketing campaign".
- The data is related with direct marketing campaigns of a Portuguese banking institution. The marketing campaigns were based on phone calls. Often, more than one contact to the same client was required, in order to access if the product (bank term deposit) would be (yes) or not (no) subscribed.
- The bank provides financial services/products such as savings accounts, current accounts, debit cards, etc. to its customers. In order to increase its overall revenue, the bank conducts various marketing campaigns for its financial products such as credit cards, term deposits, loans, etc. These campaigns are intended for the bank’s existing customers. However, the marketing campaigns need to be cost-efficient so that the bank not only increases their overall revenues but also the total profit.
- The bank conducted a telemarketing campaign for one of its financial products ‘Term Deposits’ to help foster long-term relationships with existing customers. The dataset contains information about all the customers who were contacted during a particular year to open term deposit accounts.
- my target is to do clustering these data and end to end EDA on this bank telemarketing campaign data set to infer knowledge that where bank has to put more effort to improve it's positive response rate.