docs: update support (#391)

Updates support.

Signed-off-by: Ryan Johnson <johnsonryan@vmware.com>

README.md

@@ -3,7 +3,7 @@
 
 # A PowerShell Module for VMware Validated Solutions
 
-[<img src="https://img.shields.io/badge/Documentation-Read-blue?style=for-the-badge&logo=readthedocs&logoColor=white" alt="Documenation">][docs-module]&nbsp;&nbsp;
+[<img src="https://img.shields.io/badge/Documentation-Read-blue?style=for-the-badge&logo=readthedocs&logoColor=white" alt="Documentation">][docs-module]&nbsp;&nbsp;
 [<img src="https://img.shields.io/badge/Changelog-Read-blue?style=for-the-badge&logo=github&logoColor=white" alt="CHANGELOG" >][changelog]
 
 [<img src="https://img.shields.io/powershellgallery/v/PowerValidatedSolutions?style=for-the-badge&logo=powershell&logoColor=white" alt="PowerShell Gallery">][psgallery-module]&nbsp;&nbsp;
@@ -32,20 +32,17 @@ For more detailed information, refer to the [contribution guidelines][contributi
 
 ## Support
 
-This PowerShell module is not supported by VMware Support Services.
+While this module is not supported by VMware Support Services, it is supported by the project maintainers and its community of users.
 
-We welcome you to use the GitHub [issues][gh-issues] tracker to report bugs or suggest features and enhancements.
+Use the GitHub [issues][gh-issues] to report bugs or suggest features and enhancements. Issues are monitored by the maintainers and are prioritized based on criticality and community [reactions][gh-reactions].
 
-When filing an issue, please check existing open, or recently closed, issues to make sure someone else hasn't already
-reported the issue.
-
-Please try to include as much information as you can. Details like these are incredibly useful:
+Before filing an issue, please search the issues and use the reactions feature to add votes to matching issues. Please include as much information as you can. Details like these are incredibly useful in helping the us evaluate and prioritize any changes:
 
 - A reproducible test case or series of steps.
 - Any modifications you've made relevant to the bug.
 - Anything unusual about your environment or deployment.
 
-You can also start a discussion on the [discussions][gh-discussions] area to ask questions or share ideas.
+You can also start a discussion on the GitHub [discussions][gh-discussions] area to ask questions or share ideas.
 
 ## License
 
@@ -67,6 +64,7 @@ THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
 [docs-module]: https://vmware.github.io/power-validated-solutions-for-cloud-foundation
 [gh-discussions]: https://github.com/vmware/power-validated-solutions-for-cloud-foundation/discussions
 [gh-issues]: https://github.com/vmware/power-validated-solutions-for-cloud-foundation/issues
+[gh-reactions]: https://github.blog/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/
 [psgallery-module]: https://www.powershellgallery.com/packages/PowerValidatedSolutions
 [vmware-cla-dco]: https://cla.vmware.com/dco
 [vvs]: https://vmware.com/go/vvs

docs/community/index.md

@@ -5,46 +5,11 @@ This PowerShell module is the work of many contributors and the project team app
 Thank you for your interest in the project. Whether it's a bug report, enhancement, correction, or
 additional documentation, we greatly value feedback and contributions from our community.
 
-## Maintainers
-
-### Gary Blake
-
-Senior Staff Solutions Architect, VMware</br>
-:fontawesome-brands-github: &nbsp; [@GaryJBlake](https://github.com/GaryJBlake) &nbsp;&nbsp;
-:fontawesome-brands-twitter: &nbsp; [@GaryJBlake](https://twitter.com/GaryJBlake) &nbsp;&nbsp;
-:fontawesome-brands-chrome: &nbsp; [my-cloudy-world.com](https://my-cloudy-world.com)
-
-### Ryan Johnson
-
-Senior Staff Solutions Architect, VMware</br>
-:fontawesome-brands-github: &nbsp; [@tenthirtyam](https://github.com/tenthirtyam) &nbsp;&nbsp;
-:fontawesome-brands-mastodon: &nbsp; [@tenthirtyam](https://mastodon.social/@tenthirtyam) &nbsp;&nbsp;
-:fontawesome-brands-twitter: &nbsp; [@tenthirtyam](https://twitter.com/tenthirtyam) &nbsp;&nbsp;
-:fontawesome-brands-chrome: &nbsp; [tenthirtyam.org](https://tenthirtyam.org)
-
-## Collaborators
-
-### Bhumitra Nagar
-
-Senior Member of Technical Staff, VMware</br>
-:fontawesome-brands-github: &nbsp; [@bhumitra](https://github.com/bhumitra)
-
-### Jason Shiplett
-
-Staff II Solution Architect, VMware</br>
-:fontawesome-brands-github: &nbsp; [@jshiplett](https://github.com/jshiplett)
-
-### Antony Stefanov
-
-Solution Adoption Manager, VMware</br>
-:fontawesome-brands-github: &nbsp; [@antonystefanov](https://github.com/antonystefanov)
-
-### Kevin Teng
-
-Senior Member of Technical Staff, VMware</br>
-:fontawesome-brands-github: &nbsp; [@garlicNova](https://github.com/garlicNova)
-
-### Lakshmanan Shanmugam
-
-Staff Engineer, VMware</br>
-:fontawesome-brands-github: &nbsp; [@slakshmanan2706](https://github.com/slakshmanan2706)
+Name                 | Title                                    | Role         | GitHub                                                            |
+---------------------|------------------------------------------|--------------|-------------------------------------------------------------------|
+Gary Blake           | Senior Staff Solutions Architect, VMware | Maintainer   | [:fontawesome-brands-github:](https://github.com/GaryJBlake)      |
+Ryan Johnson         | Senior Staff Solutions Architect, VMware | Maintainer   | [:fontawesome-brands-github:](https://github.com/tenthirtyam)     |
+Jason Shiplett       | Staff II Solutions Architect, VMware     | Collaborator | [:fontawesome-brands-github:](https://github.com/jshiplett)       |
+Antony Stefanov      | Solution Adoption Manager, VMware        | Collaborator | [:fontawesome-brands-github:](https://github.com/antonystefanov)  |
+Bhumitra Nagar       | Senior Member of Technical Staff, VMware | Collaborator | [:fontawesome-brands-github:](https://github.com/bhumitra)        |
+Lakshmanan Shanmugam | Staff Engineer, VMware                   | Collaborator | [:fontawesome-brands-github:](https://github.com/slakshmanan2706) |

docs/community/support.md

@@ -1,19 +1,20 @@
 # Support
 
-This PowerShell module is not supported by VMware Support Services.
+:octicons-heart-24:   While this module is not supported by VMware Support Services, it is supported by the project maintainers and its community of users.
 
-We welcome you to use the GitHub [issues][issues] tracker to report bugs or suggest features and enhancements.
+:octicons-issue-opened-24:   Use the GitHub [issues][issues] to report bugs or suggest enhancements.
 
-When filing an issue, please check existing open, or recently closed, issues to make sure someone else hasn't already
-reported the issue.
+:octicons-thumbsup-24:   Issues are monitored by the maintainers and are prioritized based on criticality and community [reactions][reactions].
 
-Please try to include as much information as you can. Details like these are incredibly useful:
+:octicons-search-24:   Before opening an issue, please [search the issues][issues-search] and use the reactions to add votes to matching issues. Please include as much information as you can. Details like these are incredibly useful in helping the us evaluate and prioritize any changes:
 
 - A reproducible test case or series of steps.
 - Any modifications you've made relevant to the bug.
 - Anything unusual about your environment or deployment.
 
-You can also start a discussion on the [discussions][discussions] area to ask questions or share ideas.
+:octicons-comment-discussion-24:   You can also start a discussion on the GitHub [discussions][discussions] area to ask questions or share ideas.
 
 [issues]: https://github.com/vmware/power-validated-solutions-for-cloud-foundation/issues
+[issues-search]: https://github.com/vmware/power-validated-solutions-for-cloud-foundation/issues?q=is%3Aissue+is%3Aopen+label%3Abug
 [discussions]: https://github.com/vmware/power-validated-solutions-for-cloud-foundation/discussions
+[reactions]: https://github.blog/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/