ILA: Issue while installing Workspace ONE Access Content Pack

[Ashwini-Ravi]

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VMware Cloud Foundation

5.1

Module Version

2.10.0.1011

PowerShell Version

7.3.6

PowerCLI Version

13.1.0.21624340

PowerVCF Version

2.4.1.1000

Guest Operating System

windows server 2019

Environment Details

No response

Description

Issue while running Invoke-ILAdeployment at step Install Workspace ONE Access Content Pack

Error or Debug Output

[04-18-2024_09:57:04] [INFO] Install Workspace ONE Access Content Pack
 [04-18-2024_09:57:05] [INFO]  Error at Script Line 15766
 [04-18-2024_09:57:05] [INFO]  Relevant Command: $response = Invoke-RestMethod -Method 'GET' -Uri $Uri -Headers $ghHeaders
 [04-18-2024_09:57:05] [INFO]  Error Message: Cannot validate argument on parameter 'Uri'. The argument is null or empty. Provide an argument that is not null or empty, and then try the command again.
 [04-18-2024_09:57:05] [ERROR] Exception calling "FromBase64String" with "1" argument(s): "The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters."
 [04-18-2024_09:57:05] [ERROR] System.Management.Automation.CmdletInvocationException: {"message":"Bad credentials","documentation_url":"https://docs.github.com/rest"}
 ---> Microsoft.PowerShell.Commands.HttpResponseException: Response status code does not indicate success: 401 (Unauthorized).
   at System.Management.Automation.MshCommandRuntime.ThrowTerminatingError(ErrorRecord errorRecord)
   --- End of inner exception stack trace ---
   at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception)
   at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
 [04-18-2024_09:57:05] [ERROR] {"message":"Bad credentials","documentation_url":"https://docs.github.com/rest"}
 [04-18-2024_09:57:05] [ERROR] System.Management.Automation.CmdletInvocationException: {"message":"Bad credentials","documentation_url":"https://docs.github.com/rest"}
 ---> Microsoft.PowerShell.Commands.HttpResponseException: Response status code does not indicate success: 401 (Unauthorized).
   at System.Management.Automation.MshCommandRuntime.ThrowTerminatingError(ErrorRecord errorRecord)
   --- End of inner exception stack trace ---
   at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception)
   at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
 [04-18-2024_09:57:05] [ERROR] {"message":"Bad credentials","documentation_url":"https://docs.github.com/rest"}
 [04-18-2024_09:57:05] [ERROR] Cannot validate argument on parameter 'Uri'. The argument is null or empty. Provide an argument that is not null or empty, and then try the command again.
 [04-18-2024_09:57:05] [ERROR] Cannot validate argument on parameter 'Uri'. The argument is null or empty. Provide an argument that is not null or empty, and then try the command again.
 [04-18-2024_09:57:05] [ERROR] Cannot validate argument on parameter 'Uri'. The argument is null or empty. Provide an argument that is not null or empty, and then try the command again.

Expected Behavior

There should not any errors while running Invoke-ILAdeployment

Actual Behavior

Error while installing Workspace ONE Access Content Pack

Steps to Reproduce

Run Invoke-ILAdeployment and it will fail at step Install Workspace ONE Access Content Pac

Log Fragments and Files

No response

Screenshots

No response

References

No response

[GaryJBlake]

Issue 1 - Your API Token does not have access to the Git Hub Repository, adding some code to check the initial response from the API to retrieve the Content Pack index

[GaryJBlake]

Identified a number of additional errors whilst triaging the issue further:

• Sometimes can't get the content pack URL
• Sometimes hitting 403 (rate limit exceeded)
• Sometimes not being able to get the initial content pack list

I've enhanced the function to handle the above use cases, however the workflow is still not consistent when executed so further investigation is needed.

[GaryJBlake]

Reassigned to @tenthirtyam to further investigate

[tenthirtyam]

I'm on it.

[github-actions]

I'm going to lock this issue because it has been closed for 30 days. This helps our maintainers find and focus on the active issues.

If you have found a problem that seems similar to this, please open a new issue and complete the issue template so we can capture all the details necessary to investigate further.