diff --git a/connect/api/v1/organization/serializers.py b/connect/api/v1/organization/serializers.py
index 49eb91bc..aa7bdcdf 100644
--- a/connect/api/v1/organization/serializers.py
+++ b/connect/api/v1/organization/serializers.py
@@ -115,7 +115,8 @@ class Meta:
             "created_at",
             "is_suspended",
             "extra_integration",
-            "enforce_2fa"
+            "enforce_2fa",
+            "show_chat_help",
         ]
         ref_name = None
 
@@ -145,6 +146,8 @@ class Meta:
         help_text=_("if this field is true, only users with 2fa activated can access the org")
     )
 
+    show_chat_help = serializers.SerializerMethodField()
+
     def create_organization(self, validated_data):  # pragma: no cover
         organization = {"id": 0}
         if not settings.TESTING:
@@ -236,6 +239,11 @@ def get_authorization(self, obj):
         ).data
         return data
 
+    def get_show_chat_help(self, obj):
+        if obj.config.get("show_chat_help"):
+            return True
+        return obj.authorizations.order_by("created_at").first().user.number_people == 4
+
 
 class OrganizationAuthorizationSerializer(serializers.ModelSerializer):
     class Meta: