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Layout playback issue: video affects the background colour and other widgets in the Layout. #196

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DanielBW1 opened this issue Jul 1, 2020 · 9 comments
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@DanielBW1
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DanielBW1 commented Jul 1, 2020

Describe the bug
Attached to this message is a Layout that when scheduled to my Player (1.8 R5-50):

  • Causes the clock widget to only partially appear. As the second hand ticks around, it reveals more of the Widget region.
  • Changes the background colour to black, although it is set to white in the Layout. This has also been tested with just a video in the Layout, background colour will be black regardless of what has been set.
  • Another version of the Layout also causes images to not appear. Note that in that Layout the image was in a separate region from the video and clock.
  • Please note that replacing the video with a different Widget will resolve the issue.
  • Please also note that periodically the Layout will appear correctly without the above issues, but only for a half second, before the issue returns.

To Reproduce
Schedule the attached Layout to see the issue. The Layout includes a video Widget and a clock Widget, background is set to white.

Expected behaviour
The Layout should appear as expected

Logs
The logs in terminal state:
[WebServer] Read Error: Connection reset by peer

Environment (please complete the following information):

@DanielBW1 DanielBW1 added the bug label Jul 1, 2020
@dasgarner dasgarner added this to the 1.8 R6 milestone Jul 6, 2020
@dasgarner
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@all-contributors please add @DanielBW1 for bug

@allcontributors
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@dasgarner

I've put up a pull request to add @DanielBW1! 🎉

@Stivius
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Stivius commented Aug 3, 2020

Could be related to #203

@dasgarner dasgarner modified the milestones: 1.8 R6, 1.8 R7 Oct 15, 2020
@Stivius
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Stivius commented Dec 26, 2020

Has someone reproduced this issue since snapd update? I suspected this issue to be related to that bug.

@DanielBW1
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DanielBW1 commented Jan 4, 2021

Hi Maxim. I have been retested this issue on my Ubuntu 18.04.5 machine. All updates installed and also snap refresh was run and updated successfully. Unfortunately I am seeing the same issue on 1.8 R6 code 108. Below is an attached image showing the behaviour.
R6 test

@Stivius
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Stivius commented Jan 4, 2021

@DanielBW1 Since we're using the same player/distro/layout version - the only thing I can suspect is a graphics driver. Could you tell me your graphics card/driver info if possible?

@DanielBW1
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This is the information from my Ubuntu install about the graphics and driver being used:
image

@Stivius
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Stivius commented Jan 4, 2021

OK, so you're using VirtualBox. Do you have a chance to test it on your host OS?

@DanielBW1
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Unfortunately I don't have a linux machine other than VMs at the moment.

@dasgarner dasgarner modified the milestones: 1.8 R7, 1.8 R8 May 16, 2022
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