Undefined symbol: g_log_structured_standard

[auchri]

I try to run the Xibo Player on an IGEL Thin Client.
When I start the AppImage the following error occurs:

/tmp/.mount_Xibo_PCIg9ei/usr/bin/xibo-options: symbol lookup error: /tmp/.mount_Xibo_PCIg9ei/usr/bin/../lib/libatk-1.0.so.0: undefined symbol: g_log_structured_standard

Does that mean that a library inside the AppImage is missing or that the library has to be installed on the OS?

To Reproduce

• Run ./Xibo_Player-x86_64.AppImage :)

Expected behavior
Should run

Logs
It's desirable to show logs

Screenshots
If applicable, add screenshots to help explain your problem.

Environment (please complete the following information):

• Linux Distro: Ubuntu/IGEL OS 11

[Stivius]

@auchri could you please specify what exact Ubuntu version you were using?

[auchri]

> cat /etc/*ease
DISTRIB_ID=IGEL
DISTRIB_RELEASE=V11
DISTRIB_CODENAME="IGEL OS 11"
DISTRIB_DESCRIPTION="IGEL OS 11 (64bit)"
HELP_URLS=""
NAME="IGEL OS 11"
VERSION="11.04.200"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="IGEL OS 11.04.200"
VERSION_ID="18.04"
HOME_URL="http://www.igel.com/"
SUPPORT_URL="https://support.igel.com"
BUG_REPORT_URL="https://www.igel.com/submit-a-ticket/"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic
IGEL OS 11.04.200

[Stivius]

Hmm, seems like library version mismatch which is weird because you're using bionic-based distro if I'm not mistaken. I think we need to know the GTK+/atk installed versions on your host OS.
dpkg -l libgtk-3-0 libatk1.0-0

[auchri]

Hi,
sorry for the late response

dpkg -l libgtk-3-0 libatk1.0-0
-bash: dpkg: command not found

[auchri]

Are there any update for this issue? It would be really great if we could use our Igel Thinclients (https://www.igel.com/igel-solution-family/endpoints-and-certified-hardware/) with the Xibo Player

[dasgarner]

Sorry, it is not something we've been able to look at yet. I've added it to our kanban so we don't lose sight of it.

@Stivius if you need more information here, or if you think we can't support these clients right now, please say so. Thanks.