OutboundResponseScript.js

var StatusPage = require( 'StatusPage' );

var callback = JSON.parse(request.body);
console.log('Executing outbound integration for xMatters event ID: ' + callback.eventIdentifier + '. Response: ' + callback.response.toLowerCase() );

// Convert list of event properties to an eventProperties object
if (callback.eventProperties && Array.isArray(callback.eventProperties)) {
    var eventProperties = callback.eventProperties;
    callback.eventProperties = {};

    for (var i = 0; i < eventProperties.length; i++) {
        var eventProperty = eventProperties[i];
        var key = Object.keys(eventProperty)[0];
        callback.eventProperties[key] = eventProperty[key];
    }
}

// Handle responses without annotations
if (callback.annotation == "null") {
    callback.annotation = null;
}


if( callback.response.toLowerCase() == 'create statuspage.io incident' ) {
    // By defaut this script is configured to use the xMatters Event Identifier as the Status Page Name when creating the Status Page Incident.
    // If you want to use the ServiceNow Incident ID then you can replace the active statusPageData entry with the one below.
    // Note: you will also need to make the same change for the Update and Resolve entries within this script.
//    var statusPageData = StatusPage.createStatusPageIncident( callback.eventProperties.number, "A new issue has been detected.");
    var statusPageData = StatusPage.createStatusPageIncident( callback.eventIdentifier, "A new issue has been detected.");

    console.log( 'StatusPage data: ' + JSON.stringify( statusPageData ) );
    var msg = 'StatusPage.io Incident Created: [code]<a target="_blank" href="' + statusPageData.shortlink + '">' + statusPageData.name + '</a>[/code]';

    // If it is desired to send a link to the StatusPage Incident back to anywhere (such as a ticketing system), then add the code here.
    // Note that the format of msg might need to be updated depending on what the target system supports. (markdown, html, plain text, etc)
}


else if( callback.response.toLowerCase() == 'update statuspage.io incident with comment' ) {
    if( callback.annotation == null ) {
        console.log( 'Skipping update to StatusPage as no annotation was provided' );
        return;
    }
    
//    StatusPage.updateStatusPageIncident( callback.eventProperties.number, "update", callback.annotation );
    StatusPage.updateStatusPageIncident( callback.eventIdentifier, "update", callback.annotation );

}

else if( callback.response.toLowerCase() == 'resolve statuspage.io incident' ) {
//    StatusPage.updateStatusPageIncident( callback.eventProperties.number, "resolve" );
    StatusPage.updateStatusPageIncident( callback.eventIdentifier, "resolve" );

}