Znuny GmbH - Enterprise Services
Making help desk software that works for you.
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- Znuny-PrimarySecondary Public
With the primary/secondary ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the primary ticket must be closed. All other tickets will be closed automatically, and the solution text for the primary ticket will be sent to all customers of secondary tickets.
znuny/Znuny-PrimarySecondary’s past year of commit activity - Znuny4OTRS-CustomerMap Public
A Google Maps integraton. A visualiation of your customers in a dashboard plugin.
znuny/Znuny4OTRS-CustomerMap’s past year of commit activity - Znuny4OTRS-ProcessTimeUnits Public
This package contains the functionality to set time units in processes without displaying article field.
znuny/Znuny4OTRS-ProcessTimeUnits’s past year of commit activity - Znuny4OTRS-TypePriorityBasedEscalation Public
An extension to support priority based escalations in Znuny, Znuny LTS and ((OTRS)) Community Edition.
znuny/Znuny4OTRS-TypePriorityBasedEscalation’s past year of commit activity - Znuny-SMTPRateLimit Public
znuny/Znuny-SMTPRateLimit’s past year of commit activity